Mobile Sales Pro: Tech-Savvy Customer Expert

T-Mobile; Easley (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family benefits

Job summary

T-Mobile in Easley, SC is hiring a Mobile Associate to engage customers and guide them through their technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey using digital tools and training to improve the experience.

Requirements include a High School diploma and at least 6 months of customer service or retail sales.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions that meet individual needs.
• Demonstrate network coverage, service plans, and product features using digital tools to engage customers.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Easley, SC is hiring a Mobile Associate to engage customers and guide them through their technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey using digital tools and training to improve the experience.

Requirements include a High School diploma and at least 6 months of customer service or retail sales.