Mobile Sales Pro - Tech & Customer Experience

tmobile; Denton (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k)

Stock Grants

Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Mobile Discounts

Home Internet Discounts

Pet Insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools and cross-channel collaboration.

With a High School Diploma and 6 months of sales experience, you will join a team focused on customer satisfaction, ongoing training, and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Retail environment experience is a plus.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools and cross-channel collaboration.

With a High School Diploma and 6 months of sales experience, you will join a team focused on customer satisfaction, ongoing training, and growth opportunities.