Mobile Retail Sales Pro: Tech & Customer Solutions

T-Mobile; Mountain Iron (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/dental/vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate solutions throughout the shopping journey.

Requirements include a High School Diploma and 6 months of customer service or sales experience. You must be legally authorized to work in the United States.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Communication

Customer Service

Sales

Teamwork

Multitasking

Engaging People

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate solutions throughout the shopping journey.

Requirements include a High School Diploma and 6 months of customer service or sales experience. You must be legally authorized to work in the United States.