Mobile Sales Pro: Sign-On Bonus & Tech Solutions

T-Mobile US Inc.; Town of Tomah (WI); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Sign-on Bonus

Benefits package

Job summary

T-Mobile USA, Inc. is seeking a Retail Customer Associate to engage customers and assist with technology and service needs in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and guiding customers through their shopping journey while delivering exceptional service. Training is provided to master retail processes and wireless technologies, fostering customer loyalty.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Willingness to learn and adapt to new tools and processes.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Customer Associate to engage customers and assist with technology and service needs in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and guiding customers through their shopping journey while delivering exceptional service. Training is provided to master retail processes and wireless technologies, fostering customer loyalty.