Mobile Sales Pro - Personal Tech & Service Expert

tmobile; Neosho (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Stock grants

Paid time off

Discounts

Job summary

T-Mobile is seeking Mobile Associates to support retail operations and engage customers with personalized technology and service solutions. You will demonstrate network coverage, explain benefits, and guide customers through devices and plans in a fast-paced store environment.

Successful candidates will complete required training, build product knowledge, and contribute to a seamless customer experience while growing in a dynamic team-driven culture.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Job description

T-Mobile is seeking Mobile Associates to support retail operations and engage customers with personalized technology and service solutions. You will demonstrate network coverage, explain benefits, and guide customers through devices and plans in a fast-paced store environment.

Successful candidates will complete required training, build product knowledge, and contribute to a seamless customer experience while growing in a dynamic team-driven culture.