Mobile Sales Pro: In-Store Tech & Service

T-Mobile

New York (NY)

On-site

USD 28,000 - 39,000

Full time

5 hours ago

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Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Medical, dental, vision insurance

Life insurance

Job summary

T-Mobile is seeking a Retail Associate to engage customers in a fast-paced environment, learn and demonstrate technology and service solutions, and guide shoppers through their purchasing journey. You will develop skills in customer interaction, digital tools, and service plan recommendations while contributing to a positive store experience.

Ideal candidates have a High School Diploma or GED and some customer service or sales experience.

Qualifications

High School Diploma or GED required.
6 months of customer service and/or sales experience preferred.
Strong communication and interpersonal skills.
Ability to use digital tools to assist customers and demonstrate features.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
Utilize digital tools to demonstrate network coverage, service plans, and product features.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience.
Also responsible for other duties/projects as assigned by business management as needed.