Mobile Retail Sales Pro – Tech & Service

T-Mobile; Denton (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental, and vision insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and building customer relationships to foster loyalty.

Successful candidates will have strong communication, sales skills, and the ability to multitask. Training is provided; base pay is hourly with training pay and potential incentives, plus comprehensive benefits.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in Retail (Preferred).
• Strong communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18 years of age

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and building customer relationships to foster loyalty.

Successful candidates will have strong communication, sales skills, and the ability to multitask. Training is provided; base pay is hourly with training pay and potential incentives, plus comprehensive benefits.