Mobile Retail Sales Pro: Tech Solutions & Growth

T-Mobile; Decatur (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Job summary

T-Mobile is hiring for a retail associate to engage customers and facilitate their technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and proficiency in product knowledge. Training is provided on the job.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties as assigned by business management.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Engaging people

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate to engage customers and facilitate their technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and proficiency in product knowledge. Training is provided on the job.