Mobile Sales Pro - Customer-Obsessed Retail Specialist

T-Mobile; Major (GA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Medical insurance

Stock grants and discount programs

Job summary

T-Mobile is seeking a Mobile Associate at Store-in-Store locations to engage customers, demonstrate products, and drive sales in a fast-paced retail setting. You will educate customers on solutions, use digital tools, and help them self-serve through the T-Mobile app while delivering a top-notch experience.

The role requires a High School Diploma or GED and about 6 months of customer service or sales experience; training is provided, and there are growth opportunities across the network with

Qualifications

• Coaching required to develop team performance.
• Strong communication across all customer touchpoints.
• Ability to identify customer needs and suggest appropriate solutions.
• Effective customer service and relationship-building skills.
• Solid knowledge of products and services to educate customers.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment.
• Use digital tools and solution-based selling to demonstrate value of T-Mobile products.
• Complete training on in-store experience and on onboarding customers.
• Provide exceptional service, follow up with customers, and drive sales activity.
• Build relationships with leadership and store teams to support customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Product Knowledge

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate at Store-in-Store locations to engage customers, demonstrate products, and drive sales in a fast-paced retail setting. You will educate customers on solutions, use digital tools, and help them self-serve through the T-Mobile app while delivering a top-notch experience.

The role requires a High School Diploma or GED and about 6 months of customer service or sales experience; training is provided, and there are growth opportunities across the network with