Mobile Sales Pro: Growth, Stock & Benefits

T-Mobile; Nashua (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales, use digital tools to demonstrate network coverage and benefits, complete training, and help deliver a seamless customer experience. This role offers comprehensive training, competitive pay, benefits, and opportunities to grow with the company.

Qualifications

• High School Diploma/GED required.
• At least 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales, use digital tools to demonstrate network coverage and benefits, complete training, and help deliver a seamless customer experience. This role offers comprehensive training, competitive pay, benefits, and opportunities to grow with the company.