Mobile Sales Pro - Grow with Tech & Benefits

T-MOBILE USA, Inc.; Jurupa Valley (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in-store, guide them through device and service options, and demonstrate the benefits of network coverage and plan features. You will learn products, complete training, and support a seamless customer experience.

The role emphasizes reliable customer service, sales skills, and strong communication. It offers on-site work, comprehensive benefits, and opportunities for growth within the team and company culture.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective support.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties or projects as assigned by management.

Skills

Customer Service

Sales

Communication

Multitasking

Engaging People

Change Agility

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in-store, guide them through device and service options, and demonstrate the benefits of network coverage and plan features. You will learn products, complete training, and support a seamless customer experience.

The role emphasizes reliable customer service, sales skills, and strong communication. It offers on-site work, comprehensive benefits, and opportunities for growth within the team and company culture.