Mobile Sales Pro — Growth, Training Pay & Benefits

T-MOBILE USA, Inc.; Nashua (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in a fast-paced store environment, build product knowledge, and recommend service plans. The role emphasizes customer interaction, digital tool usage, and developing proficiency in wireless technology solutions.

The position focuses on delivering exceptional customer experiences, meeting sales targets, and contributing to team goals while leveraging T-Mobile's comprehensive benefits and training opportunities.

Qualifications

• Strong communication and active listening skills.
• Ability to learn and explain wireless products and plans.
• Comfort with using digital tools to assist customers.

Responsibilities

• Develop proficiency in customer service and sales to tailor technology solutions.
• Use digital tools to demonstrate network coverage and plan features.
• Complete training on retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Communication

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in a fast-paced store environment, build product knowledge, and recommend service plans. The role emphasizes customer interaction, digital tool usage, and developing proficiency in wireless technology solutions.

The position focuses on delivering exceptional customer experiences, meeting sales targets, and contributing to team goals while leveraging T-Mobile's comprehensive benefits and training opportunities.