Mobile Sales Pro: Growth, Stock Grants & Benefits

T-Mobile; Waterloo (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Paid holidays

Parental and family leave

Transit programs

Job summary

T-Mobile USA, Inc. seeks a friendly Mobile Associate to engage customers, demonstrate technology and service options, and guide shoppers through their journey in a fast-paced retail environment.

You'll build product knowledge, use digital tools to showcase plans and features, complete required training, and collaborate across channels to deliver a seamless customer experience while driving satisfaction and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Teamwork

Digital tools

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a friendly Mobile Associate to engage customers, demonstrate technology and service options, and guide shoppers through their journey in a fast-paced retail environment.

You'll build product knowledge, use digital tools to showcase plans and features, complete required training, and collaborate across channels to deliver a seamless customer experience while driving satisfaction and loyalty.