Mobile Sales Pro — Growth, Stock Grants

T-MOBILE USA, Inc.; Orange (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grant

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations and engage customers with technology and service solutions in a fast-paced setting.

You will develop proficiency in customer service and sales, using digital tools to showcase network coverage and service benefits, and complete training to stay knowledgeable about products and processes. This role emphasizes building customer relationships, contributing to a seamless experience, and growing with a company that offers

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Customer service

Sales skills

Communication

Team player

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations and engage customers with technology and service solutions in a fast-paced setting.

You will develop proficiency in customer service and sales, using digital tools to showcase network coverage and service benefits, and complete training to stay knowledgeable about products and processes. This role emphasizes building customer relationships, contributing to a seamless experience, and growing with a company that offers