Mobile Sales Associate: Tech Solutions & Customer Impact

T-Mobile; Houston (TX); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family leave

Tuition assistance

Commuter benefits

Pet insurance

Transit programs

Job summary

T-Mobile USA, Inc. is hiring for a role in retail operations where you will engage customers and address their technology needs in a fast-paced shopping environment.

You’ll develop product knowledge, demonstrate solutions, and assist customers throughout their journey to build loyalty and satisfaction. You’ll train in retail processes and wireless technology, collaborate across channels, and contribute to a team focused on delivering an exceptional customer experience in line with our Total

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in Retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role in retail operations where you will engage customers and address their technology needs in a fast-paced shopping environment.

You’ll develop product knowledge, demonstrate solutions, and assist customers throughout their journey to build loyalty and satisfaction. You’ll train in retail processes and wireless technology, collaborate across channels, and contribute to a team focused on delivering an exceptional customer experience in line with our Total