Mobile Sales Specialist — Tech & Plans Expert

T-Mobile; Portsmouth (NH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Parental and family leave

Flexible spending account

Job summary

T-Mobile is looking for a Retail Associate to engage customers, demonstrate technology and service plans, and help shoppers find the right wireless solutions. You will build product knowledge, use digital tools to illustrate coverage, and contribute to a positive shopping experience in a fast-paced environment.

The role emphasizes customer interaction, problem solving, and teamwork, with on-the-job training and the chance to grow within the company’s expansive benefits and stock programs.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail setting preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is looking for a Retail Associate to engage customers, demonstrate technology and service plans, and help shoppers find the right wireless solutions. You will build product knowledge, use digital tools to illustrate coverage, and contribute to a positive shopping experience in a fast-paced environment.

The role emphasizes customer interaction, problem solving, and teamwork, with on-the-job training and the chance to grow within the company’s expansive benefits and stock programs.