Mobile Sales Associate — Tech Solutions & Growth

T-Mobile; Beckley (WV); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

medical

dental

vision insurance

a flexible spending account

401(k)

employee stock grants

employee stock purchase plan

paid time off

up to 12 paid holidays - which totals約

paid parental and family leave

family building benefits

back-up care

enhanced family support

childcare subsidy

tuition assistance

college coaching

short- and long-term disability

voluntary AD&D coverage

voluntary accident coverage

voluntary life insurance

voluntary disability insurance

voluntary long-term care insurance

mobile service & home internetdiscount

pet insurance

commuter and transit programs

Job summary

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service solutions, and guide shoppers through their journey in a fast-paced store environment.

Successful candidates will build product knowledge, use digital tools, and participate in training to support retail processes. This role emphasizes customer satisfaction and teamwork, with opportunities for growth and stock-based rewards.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service solutions, and guide shoppers through their journey in a fast-paced store environment.

Successful candidates will build product knowledge, use digital tools, and participate in training to support retail processes. This role emphasizes customer satisfaction and teamwork, with opportunities for growth and stock-based rewards.