Mobile Retail Sales Specialist: Tech & Customer Experience

T-Mobile; Arlington (TX); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Descripción de la vacante

T-Mobile is hiring for a role in Irving, TX, focused on delivering customer-focused technology and service solutions in a fast-paced retail setting. The position emphasizes building product knowledge, using digital tools, and guiding customers through service plans and devices.

Responsibilities include engaging customers, collaborating across channels, and completing training to stay current with wireless technology innovations.

Formación

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsabilidades

• Deliver personalized technology and service solutions that meet individual needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform additional duties/projects as assigned by management.

Conocimientos

Customer service

Sales

Communication

Teamwork

Problem solving

Multitasking

Educación

High School Diploma/GED

Herramientas

N/A

Descripción del empleo

T-Mobile is hiring for a role in Irving, TX, focused on delivering customer-focused technology and service solutions in a fast-paced retail setting. The position emphasizes building product knowledge, using digital tools, and guiding customers through service plans and devices.

Responsibilities include engaging customers, collaborating across channels, and completing training to stay current with wireless technology innovations.