Mobile Sales Specialist - Tech Solutions & Service

T-Mobile; Fort Lauderdale (FL); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Stock grants

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Parental and family leave

Tuition assistance

Disability and life coverage

Descripción de la vacante

T-Mobile USA, Inc. is hiring for a retail customer associate to engage customers, demonstrate technology solutions, and guide shoppers through their service choices in a fast-paced store setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Requires a High School diploma or GED and relevant experience; training will be provided, with opportunities for growth and stock-based benefits.

Formación

• High School Diploma or GED is required
• 6 months of customer service and/or sales experience in a retail environment preferred

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Educación

High School Diploma/GED (Required)

6 months of customer service and/or sales experience (Retail)

Descripción del empleo

T-Mobile USA, Inc. is hiring for a retail customer associate to engage customers, demonstrate technology solutions, and guide shoppers through their service choices in a fast-paced store setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Requires a High School diploma or GED and relevant experience; training will be provided, with opportunities for growth and stock-based benefits.