Mobile Sales Specialist — Tech Solutions & Plans

T-Mobile; High Ridge (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee stock purchase plan

Medical, dental and vision insurance

Job summary

T-Mobile is hiring Mobile Associates in a fast-paced retail environment in the United States. The role involves engaging customers, demonstrating technology solutions, and guiding service plan recommendations to meet individual needs.

Responsibilities include using digital tools to showcase coverage and features, completing training, and collaborating with team across channels to ensure a seamless customer experience. Eligible employees receive company benefits and stock-related incentives.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Engaging people

Change agility

Education

High School Diploma or GED

Job description

T-Mobile is hiring Mobile Associates in a fast-paced retail environment in the United States. The role involves engaging customers, demonstrating technology solutions, and guiding service plan recommendations to meet individual needs.

Responsibilities include using digital tools to showcase coverage and features, completing training, and collaborating with team across channels to ensure a seamless customer experience. Eligible employees receive company benefits and stock-related incentives.