Mobile Sales & Customer Experience Specialist

T-Mobile; Essex (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Tuition assistance

Life insurance

Disability insurance

Stock programs

Job summary

T-Mobile offers a Total Rewards package with a competitive base salary and a comprehensive benefits program. Join a team focused on delivering personalized technology and service solutions to customers in a dynamic retail environment.

Training, development, and cross-channel collaboration help you grow while contributing to a high-energy sales culture. Hourly and incentive components, stock opportunities, and a strong focus on work–life balance make this a compelling entry point for early-career

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless tech innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile offers a Total Rewards package with a competitive base salary and a comprehensive benefits program. Join a team focused on delivering personalized technology and service solutions to customers in a dynamic retail environment.

Training, development, and cross-channel collaboration help you grow while contributing to a high-energy sales culture. Hourly and incentive components, stock opportunities, and a strong focus on work–life balance make this a compelling entry point for early-career