Mobile Sales & Customer Experience Pro

T-Mobile; Town of Wausau (WI); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Stock grants

Paid time off

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Mobile Associate to serve as a brand ambassador, delivering personalized technology solutions and building strong customer relationships.

You will gain expertise through hands-on training, explore network features, and learn retail processes while supporting a fast-paced team environment. The role emphasizes customer service, sales, and problem solving, with on-the-job development toward the Mobile Expert level.

Formación

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking a Mobile Associate to serve as a brand ambassador, delivering personalized technology solutions and building strong customer relationships.

You will gain expertise through hands-on training, explore network features, and learn retail processes while supporting a fast-paced team environment. The role emphasizes customer service, sales, and problem solving, with on-the-job development toward the Mobile Expert level.