Mobile Sales Pro & Customer Experience Specialist

T-MOBILE USA, Inc.; Jacksonville (AL); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Zusammenfassung

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Role emphasizes building product knowledge, demonstrating solutions, and helping customers throughout their shopping journey. Training is provided, with opportunities for growth and a competitive benefits package.

Qualifikationen

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Kenntnisse

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Customer Problem Solving

Jobbeschreibung

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Role emphasizes building product knowledge, demonstrating solutions, and helping customers throughout their shopping journey. Training is provided, with opportunities for growth and a competitive benefits package.