Mobile Sales Pro: Growth to Expert

T-Mobile; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join a Retail Team of Experts and help bring the T-Mobile brand to life as a brand ambassador. You will learn, demonstrate and recommend device and service solutions while completing new employee training to progress toward Mobile Expert level.

The role emphasizes exceptional customer experience, in-store demonstrations, and team collaboration, with comprehensive benefits and stock-related incentives that support growth and loyalty.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
• Establishes relationships with and partners with T-Mobile employees across channels to resolve issues and identify opportunities.

Skills

Passionate customer advocate

Competitive drive

Team collaboration

Customer needs balancing

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join a Retail Team of Experts and help bring the T-Mobile brand to life as a brand ambassador. You will learn, demonstrate and recommend device and service solutions while completing new employee training to progress toward Mobile Expert level.

The role emphasizes exceptional customer experience, in-store demonstrations, and team collaboration, with comprehensive benefits and stock-related incentives that support growth and loyalty.