Mobile Sales Pro & Tech Advocate

T-MOBILE USA, Inc.; Saint Simons (GA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Flexible spending account

Discounts on mobile service

Pet insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll learn to educate customers on devices and services, demonstrate cutting-edge technology, and build strong relationships in a fast-paced store setting.

In this learning role, you’ll train with teammates, grow your skills, and progress toward Mobile Expert. Strong communication and a customer-first mindset are essential to thrive and deliver the Un-carrier experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Passionate customer advocate with competitive drive (Required).
• Willingness to work with peers and store leaders, learning and sharing ideas.

Responsibilities

• Build proficiency in serving and selling to customers, delivering a world-class experience.
• Demonstrate and explain latest technology in-store and online.
• Collaborate with team to drive customer satisfaction and sales goals.
• Identify and hand off small business leads where appropriate.

Skills

Customer service

Sales experience

Relationship building

Product knowledge

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll learn to educate customers on devices and services, demonstrate cutting-edge technology, and build strong relationships in a fast-paced store setting.

In this learning role, you’ll train with teammates, grow your skills, and progress toward Mobile Expert. Strong communication and a customer-first mindset are essential to thrive and deliver the Un-carrier experience.