Mobile Sales Expert - Tech Solutions & Customer Care

T-Mobile US Inc.; North Dartmouth (MA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Parental and family leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to work with the Retail Team of Experts, delivering the T-Mobile brand and guiding customers through the latest devices and services.

The role emphasizes learning and skill-building as you prepare for the next level as a Mobile Expert, including completing new-employee training. Responsibilities include assisting customers, demonstrating products, and using digital tools to explain coverage, plans and services while maintaining a customer-first

Qualifications

• High school diploma or GED required.
• 6 months customer service/sales experience preferred.
• Legally eligible to work in the United States.

Responsibilities

• Assist customers in-store and online to complete their shopping journey.
• Demonstrate devices and services, educating customers on features and benefits.
• Develop relationships and hand off leads across channels.

Skills

Customer service

Sales mindset

Communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to work with the Retail Team of Experts, delivering the T-Mobile brand and guiding customers through the latest devices and services.

The role emphasizes learning and skill-building as you prepare for the next level as a Mobile Expert, including completing new-employee training. Responsibilities include assisting customers, demonstrating products, and using digital tools to explain coverage, plans and services while maintaining a customer-first