Mobile Sales Associate: Tech Solutions & Service Guru

T-Mobile; North Palm Beach (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

12 paid holidays

Job summary

At T-Mobile, we invest in YOU and offer a Total Rewards package including base salary, stock grants, and 401(k). This role supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey. Travel is limited; success is measured by customer satisfaction.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Proven ability to engage customers and demonstrate products.
• Willingness to learn digital tools and service plans.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Change agility

Teamwork

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in YOU and offer a Total Rewards package including base salary, stock grants, and 401(k). This role supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey. Travel is limited; success is measured by customer satisfaction.