Mobile Sales Associate: Tech Solutions & Growth

T-Mobile; Pittsburg (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

Discounts on mobile service and home-

Job summary

At T-Mobile, you will support retail operations by engaging customers and helping them choose technology and service solutions in a fast-paced setting. You will use digital tools to showcase network coverage and benefits, while building customer relationships and completing training to stay current on products and processes.

The role emphasizes customer service, sales, and problem solving, with opportunities for on‑the‑job learning and advancement within a people-centric team environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

At T-Mobile, you will support retail operations by engaging customers and helping them choose technology and service solutions in a fast-paced setting. You will use digital tools to showcase network coverage and benefits, while building customer relationships and completing training to stay current on products and processes.

The role emphasizes customer service, sales, and problem solving, with opportunities for on‑the‑job learning and advancement within a people-centric team environment.