Mobile Sales Associate — Tech Solutions & Service

T-Mobile; Muscatine (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase plan

Stock grant

Paid time off

Health insurance

Training opportunities

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in digital tool usage and service plan recommendations. The role offers comprehensive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Provide personalized technology and service solutions through customer service and sales.
• Use digital tools to explain coverage, plans, and product features to customers.
• Complete training to learn retail processes, systems, and wireless tech.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle additional duties and projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in digital tool usage and service plan recommendations. The role offers comprehensive benefits and opportunities for growth.