Mobile Sales & Tech Solutions Specialist

T-Mobile; Virginia (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays (up to 12)

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and support their shopping journey in a fast-paced environment.

You will build product knowledge, use digital tools to explain plans, and recommend services while focusing on customer satisfaction and loyalty. The role emphasizes team collaboration, in-store training, and strong communication skills to deliver a seamless customer experience across channels.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma / GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and support their shopping journey in a fast-paced environment.

You will build product knowledge, use digital tools to explain plans, and recommend services while focusing on customer satisfaction and loyalty. The role emphasizes team collaboration, in-store training, and strong communication skills to deliver a seamless customer experience across channels.