Mobile Sales & Tech Solutions Advisor

T-Mobile; Town of Geneva (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Free money coaches

Job summary

T-Mobile is hiring in the United States for a retail associate who will engage customers, build product knowledge, and guide them through technology and service options in a fast-paced store.

You will develop skills in customer interaction, use digital tools to explain network coverage and plans, and complete training on retail processes and wireless innovations. The role emphasizes customer satisfaction and teamwork to ensure a seamless shopping experience.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring in the United States for a retail associate who will engage customers, build product knowledge, and guide them through technology and service options in a fast-paced store.

You will develop skills in customer interaction, use digital tools to explain network coverage and plans, and complete training on retail processes and wireless innovations. The role emphasizes customer satisfaction and teamwork to ensure a seamless shopping experience.