Mobile Sales & Tech Solutions Specialist

T-Mobile; Liberal (KS); Hybrid; USD 41,000 - 43,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Tuition assistance

Discounts on mobile service

Job summary

T-Mobile is seeking an associate to support retail operations by engaging customers and guiding their technology and service choices. You will grow product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to foster loyalty.

Responsibilities include delivering personalized tech solutions, using digital tools to explain plans, and completing training on retail processes and wireless innovations. This role emphasizes customer satisfaction and teamwork.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking an associate to support retail operations by engaging customers and guiding their technology and service choices. You will grow product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to foster loyalty.

Responsibilities include delivering personalized tech solutions, using digital tools to explain plans, and completing training on retail processes and wireless innovations. This role emphasizes customer satisfaction and teamwork.