Mobile Sales Associate: Tech Solutions & Stock Benefits

T-Mobile US Inc.; Johnston (RI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Life insurance

Transit discounts

Home internet discounts

Pet insurance

Job summary

T-Mobile USA, Inc. is hiring for a role supporting retail operations, engaging customers, and guiding technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to drive satisfaction and loyalty. Successful candidates will develop skills in customer interaction, digital tool usage, and service plan recommendations, contributing to a seamless shopping experience and strong customer

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring for a role supporting retail operations, engaging customers, and guiding technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to drive satisfaction and loyalty. Successful candidates will develop skills in customer interaction, digital tool usage, and service plan recommendations, contributing to a seamless shopping experience and strong customer