Mobile Sales Associate - Tech Solutions & Customer Impact

T-Mobile US Inc.; Biloxi (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

401(k)

Employee stock purchase plan

Paid time off

Healthcare benefits

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology, and recommend service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and guide customers through their shopping journey to create great experiences.

Expect on-the-job training, salary with base pay and training pay, and a path to higher roles with incentive opportunities. Benefits include health coverage, stock grants, and retirement plans.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology, and recommend service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and guide customers through their shopping journey to create great experiences.

Expect on-the-job training, salary with base pay and training pay, and a path to higher roles with incentive opportunities. Benefits include health coverage, stock grants, and retirement plans.