Mobile Sales Associate – Tech Solutions

T-Mobile USA; Marietta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off and holidays

Job summary

T-Mobile USA is a leading wireless carrier offering competitive base pay and Total Rewards. Mobile Associates engage customers, demonstrate technology, and guide shoppers through their journey in a fast-paced retail environment.

Role focuses on customer interaction, product knowledge, and service plan recommendations, with training to build digital tool proficiency and sales skills. Base pay starts at $18/hour with training pay; advancement includes incentives and stock benefits.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Change Agility (Required).
• Communication (Required).
• Customer Problem Solving (Required).
• Customer Service (Required).
• Engaging People (Required).
• Multitasking (Required).
• Sales (Required).
• Teamwork Orientation (Required).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Customer problem solving

Engaging people

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA is a leading wireless carrier offering competitive base pay and Total Rewards. Mobile Associates engage customers, demonstrate technology, and guide shoppers through their journey in a fast-paced retail environment.

Role focuses on customer interaction, product knowledge, and service plan recommendations, with training to build digital tool proficiency and sales skills. Base pay starts at $18/hour with training pay; advancement includes incentives and stock benefits.