Mobile Sales Associate — Tech Solutions & Customer Impact

T-MOBILE USA, Inc.; Laniakea (HI); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k) plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring a Retail Associate in the United States to deliver personalized technology and service solutions. You will develop proficiency in customer service and sales to meet individual needs.

You will use digital tools to explain network coverage, service plans, and product features, and you will complete required training on retail processes and wireless technology innovations. The role involves collaboration across channels and may include other duties as assigned; a

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to tailor tech and service solutions.
• Utilize digital tools to explain network coverage, plans, and features.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Take on additional duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Retail Associate in the United States to deliver personalized technology and service solutions. You will develop proficiency in customer service and sales to meet individual needs.

You will use digital tools to explain network coverage, service plans, and product features, and you will complete required training on retail processes and wireless technology innovations. The role involves collaboration across channels and may include other duties as assigned; a