Mobile Sales Associate: Tech Solutions & Growth

T-Mobile; Town of Florida (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide shoppers through the buying journey.

Training is provided, with opportunities to advance to higher roles and participate in incentive programs. The role includes benefits such as stock grants and a focus on customer satisfaction and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or retail sales preferred.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

US work authorization

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide shoppers through the buying journey.

Training is provided, with opportunities to advance to higher roles and participate in incentive programs. The role includes benefits such as stock grants and a focus on customer satisfaction and loyalty.