Mobile Sales Associate — Tech Enthusiast with Stock & Growth

T-Mobile US Inc.; Hagerstown (MD); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Medical, dental & vision insurance

Training and development

Job summary

T-Mobile USA is hiring Mobile Associates to serve as brand ambassadors in our stores, helping customers explore products and services while building relationships. This learning role emphasizes on-the-job growth, with structured training and hands-on demonstrations in a fast-paced retail environment.

Compensation includes an hourly base pay with training pay, a guaranteed $20/hour inclusive of incentives, and eligibility for an annual stock grant, ESPP, and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Help customers pick up where they left off in the shopping journey across online, care, or in-store channels.
• Demonstrate latest technology and features to customers in-store.
• Sell alongside peers to find personalized solutions beyond devices and service plans.
• Approach service and sales needs with composure, integrity, and compassion.
• Establish relationships with colleagues across channels to identify and hand off small business leads.

Skills

Customer advocacy

Sales drive

Team collaboration

Customer issue resolution

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Mobile Associates to serve as brand ambassadors in our stores, helping customers explore products and services while building relationships. This learning role emphasizes on-the-job growth, with structured training and hands-on demonstrations in a fast-paced retail environment.

Compensation includes an hourly base pay with training pay, a guaranteed $20/hour inclusive of incentives, and eligibility for an annual stock grant, ESPP, and comprehensive benefits.