Mobile Sales Associate: Tech & Customer Experience

T-Mobile; Thornton (CO); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Employee stock grants

Mobile service discounts

Home internet discounts

Job summary

T-Mobile is hiring for a Mobile Associate role in the United States. You will engage customers, demonstrate device and service solutions, and use digital tools to explain coverage and benefits. The job emphasizes training, onboarding, and building customer relationships in a fast-paced retail environment.

Applicants should have a high school diploma or GED, with 6 months of customer service or sales experience preferred. Competitive pay and extensive benefits are offered.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Mobile Associate role in the United States. You will engage customers, demonstrate device and service solutions, and use digital tools to explain coverage and benefits. The job emphasizes training, onboarding, and building customer relationships in a fast-paced retail environment.

Applicants should have a high school diploma or GED, with 6 months of customer service or sales experience preferred. Competitive pay and extensive benefits are offered.