Mobile Retail Tech Specialist

T-Mobile; Franklin (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health benefits

Stock incentives

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers with technology and service needs in a fast‑paced retail environment.

You will develop product knowledge, demonstrate features, and guide customers through their shopping journey while building skills in digital tools and service plan recommendations. We offer a Total Rewards package including base pay, stock grants, 401(k), employee stock purchase plan, health benefits, paid time off, and other programs designed to support

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers with technology and service needs in a fast‑paced retail environment.

You will develop product knowledge, demonstrate features, and guide customers through their shopping journey while building skills in digital tools and service plan recommendations. We offer a Total Rewards package including base pay, stock grants, 401(k), employee stock purchase plan, health benefits, paid time off, and other programs designed to support