Mobile Retail Tech Specialist

T-Mobile; Oxford (PA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock purchase plan

Paid time off

Tuition assistance

Short and long-term disability

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs.

This role involves building product knowledge and using digital tools to enhance customer experience in a fast-paced environment. With a competitive base salary of $19.50 per hour and additional incentives, T-Mobile is committed to fostering employee growth with comprehensive benefits and wealth-building opportunities.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage.
• Complete required training for retail processes.
• Collaborate to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs.

This role involves building product knowledge and using digital tools to enhance customer experience in a fast-paced environment. With a competitive base salary of $19.50 per hour and additional incentives, T-Mobile is committed to fostering employee growth with comprehensive benefits and wealth-building opportunities.