Mobile Retail Tech Associate

T-Mobile; Crystal (MN); In loco; USD 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Annual bonuses

Descrizione del lavoro

T-Mobile is seeking a Mobile Associate to engage customers and assist with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

In this role, you will develop skills in customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and product knowledge proficiency.

Competenze

• HS diploma or GED required.
• 6 months of customer service and/or sales experience preferred in retail environment.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conoscenze

Customer service

Sales

Communication

Problem solving

Teamwork

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile is seeking a Mobile Associate to engage customers and assist with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

In this role, you will develop skills in customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and product knowledge proficiency.