Mobile Retail Sales Associate - Customer-Focused Tech

T-Mobile; Waukee (IA); On-site; USD 25,000 - 30,000; Full time

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced setting.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey, focusing on customer satisfaction and digital tool proficiency. Training provided to grow skills and knowledge across wireless products.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes, systems, and wireless tech innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options in a fast-paced setting.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey, focusing on customer satisfaction and digital tool proficiency. Training provided to grow skills and knowledge across wireless products.