Mobile Retail Tech & Activation Specialist

Comcast Advertising; Santa Maria (CA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Comcast is seeking a Mobile Retail Service Associate to support the store team across mobile activation, education, troubleshooting, and customer service. You will help ensure a clean, efficient store environment and provide exceptional customer support for the Xfinity Mobile lineup.

The role emphasizes hands-on device demonstrations, on-demand delivery support, and upsell opportunities while maintaining high standards of customer care and teamwork.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills.
• Ability to learn technical information and assist customers.

Responsibilities

• Assist customers with mobile activations and education.
• Handle escalations and problem-solving as needed.
• Maintain store appearance and assist with transactions and routine tasks.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a Mobile Retail Service Associate to support the store team across mobile activation, education, troubleshooting, and customer service. You will help ensure a clean, efficient store environment and provide exceptional customer support for the Xfinity Mobile lineup.

The role emphasizes hands-on device demonstrations, on-demand delivery support, and upsell opportunities while maintaining high standards of customer care and teamwork.