Mobile Retail Specialist — Training Pay + Stock Grants

T-Mobile; Bloomfield (CT); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Money coaches

Health insurance

Paid time off

Paid holidays

Zusammenfassung

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers throughout their shopping journey. The role includes on-the-job training with an hourly base pay of 19.50 plus 5.00 training pay; after 90 days, potential for advancement to Mobile Expert and incentives.

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Adaptability

Age 18+

US Work Authorization

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers throughout their shopping journey. The role includes on-the-job training with an hourly base pay of 19.50 plus 5.00 training pay; after 90 days, potential for advancement to Mobile Expert and incentives.