Mobile Retail Sales Pro - Training Pay & Stock Grants

T-Mobile US Inc.; Bell Gardens (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

College coaching

Disability insurance

Life insurance

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and facilitate a smooth shopping experience in a fast-paced environment.

The role emphasizes product knowledge, digital tool usage, and superior customer service. Training and advancement opportunities are available, with a comprehensive benefits package for both full-time and part-time employees.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and facilitate a smooth shopping experience in a fast-paced environment.

The role emphasizes product knowledge, digital tool usage, and superior customer service. Training and advancement opportunities are available, with a comprehensive benefits package for both full-time and part-time employees.