Mobile Retail Sales Pro - Training Pay & Stock Benefits

T-Mobile US Inc.; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping them with device and service needs in a fast-paced environment. The role emphasizes customer service, sales, and using digital tools to demonstrate network coverage and benefits, with on-the-job training and a pathway to the Mobile Expert role and incentives.

Employees enjoy comprehensive benefits, stock grants, and a commitment to growth and inclusion as part of the One Team culture.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to gain knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Sales training

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and helping them with device and service needs in a fast-paced environment. The role emphasizes customer service, sales, and using digital tools to demonstrate network coverage and benefits, with on-the-job training and a pathway to the Mobile Expert role and incentives.

Employees enjoy comprehensive benefits, stock grants, and a commitment to growth and inclusion as part of the One Team culture.