Mobile Retail Sales Pro - Training Pay & Stock Grants

T-Mobile US Inc.; Monroe (LA); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Training pay

Descripción de la vacante

T-Mobile US, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their buying journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by customer satisfaction and knowledge proficiency.

Formación

• Customer service and sales experience in a fast-paced retail environment.
• Ability to use digital tools to explain plans and features.
• Strong communication and interpersonal skills.
• Willingness to learn and collaborate with colleagues.
• Must be 18+ years old and legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with store colleagues to support a seamless customer experience.
• Perform additional duties as assigned by management.

Conocimientos

Customer service

Sales experience

Digital tools usage

Product knowledge

Communication

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile US, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their buying journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by customer satisfaction and knowledge proficiency.