Mobile Retail Specialist: Tech Solutions & Service

T-Mobile; Thomaston (ME); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical, dental & vision insurance

Discounts on mobile service

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate wireless technology, and tailor service plans in a fast-paced retail setting. You will learn product features, use digital tools, and grow customer relationships through attentive service.

Base pay is competitive with comprehensive benefits, stock grants, and a path to advancement. This role emphasizes customer satisfaction, product knowledge, and teamwork across channels.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in a retail environment preferred.
• Strong communication, problem solving and teamwork skills.
• Comfort with using digital tools and learning new systems.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Use digital tools to demonstrate coverage, plans, and product features.
• Complete training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.

Skills

Customer Service

Sales

Communication

Teamwork

Engaging People

Multitasking

Change Agility

Problem Solving

Customer Focus

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate wireless technology, and tailor service plans in a fast-paced retail setting. You will learn product features, use digital tools, and grow customer relationships through attentive service.

Base pay is competitive with comprehensive benefits, stock grants, and a path to advancement. This role emphasizes customer satisfaction, product knowledge, and teamwork across channels.