Mobile Retail Specialist: Tech Solutions & Service

T-Mobile; Marshalltown (IA); Presencial; USD 41.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Paid holidays

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail setting. You’ll develop product knowledge, demonstrate solutions, and guide shopping experiences while delivering outstanding service.

Earn an hourly base pay of $18 with $5 training pay, plus incentives and eligibility for an annual stock grant. High school diploma and 6 months of customer service or sales preferred.

Formación

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Descripción del empleo

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail setting. You’ll develop product knowledge, demonstrate solutions, and guide shopping experiences while delivering outstanding service.

Earn an hourly base pay of $18 with $5 training pay, plus incentives and eligibility for an annual stock grant. High school diploma and 6 months of customer service or sales preferred.